Cell Phone Issues!

I was having issues with my phone on Sunday.  By the end of the day on Sunday the phone was seriously in freak out mode.  I tried everything to get it to reset.  I kept it on the charger all night because it was not holding a charge at all.

By the time Monday rolled around it was no longer able to determine what timezone I was in. It was also clear that no texts were coming into the phone any more either.  Needless to say I had to make a trip to my cell phone carrier's nearest store. I had to leave my phone with them for the afternoon. At the time that I left it with them it was unclear if it could be fixed or not. However, I was quite certain my phone was going to be determined a done-deal! Sure enough I was right.  I had to get a new phone.  I had that other phone since late June.  This is the first time a phone has gone bad on me.  All other phones I've had have become outdated before I give them up. Apparently the different antennas inside the phone malfunctioned and killed my phone!  That explains why it couldn't even figure out it was still in Texas.

I got the same phone I had before.  They gave me this bologna line about how they have a 3 day waiting period before issuing a new phone to someone that needs theirs replaced.  Whatever!  Who is going to wait 3 days for a replacement phone?  No way!  That is just one of those bologna lines they give you nowadays with certain retail merchandise.  They always try to make it sound as though they are doing you the favor....um, no cell phone carrier, I'm doing you the favor by being your customer.  There are numerous options out there!  Customer service these days is something else! As I type this I have just thought of a person that would be sooooo nice and accept that it would take 3 days for them to re-issue her a phone.  I won't mention names.  But she lives in Phx and she calls the pugs her "grandsons".  ;)