Thursday, June 30, 2011

Bad Buying Experience Turns Positive!

Yay for me! I took the gift back asked the sales associate to put the money on a gift card and went on my way! It was very easy! I simply told the truth that I was uncomfortable with giving their store my business based on the way I was treated when I bought the gift. The sales associate that helped me at customer service was understanding and apologetic. Now I'm satisfied! Now the bad buying experience has turned into a positive one. It might sound slightly silly what I did but it's important to be satisfied with all aspects of any purchase especially a purchase that is a gift. I'm just so happy I did this today. I have great satisfaction that the condescending sales associate won't be getting credit for my purchase.

Oddly enough just minutes after I completed the purchase at the 2nd store my cousin Nick called me. I was able to chat with him about the situation. He reaffirmed that I had made the right choice to take the gift back and not give the store or the associate my business. Now I'm a satisfied customer!

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